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Commercial Lines CSR

Commercial Lines CSR


Acrisure is a top-10 global insurance broker and is one of the fastest growing brokerage firm in the U.S. with nearly 400 Agency Partner locations globally. Our Acrisure team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and the reason we continue to achieve in this fast-paced industry.

To fuel our growth we have a new position for a Commercial Lines CSR in our recently formed Large Relationships division. This is an exciting opportunity to join our growing team and immediately make an impact on the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you.


Essential Duties and Responsibilities:

  • Prepare and issue binders, invoices, certificates, auto ID cards, cancellation notices and other renewal documentation
  • Process policies, endorsements, audits, complete reporting forms. Review documentation for accuracy and initiate amendments as needed
  • Assist in obtaining basic client information, coverage specifics, loss history and other information necessary to prepare company applications/quotes for new/renewal business
  • Maintain all client activity in the agency system
  • Request MVRs and other related items; verify accuracy and forward to client with appropriate correspondence
  • Prepare summaries of insurance, schedules and proposals as needed for account review.
  • Assist with creation of renewal proposals and account summaries
  • Collect outstanding premiums due the agency, establish payment plans, check accuracy of commissions and reconcile accounts
  • Prepare proposals and account summaries as needed for Producer and Account Executive
  • Communicate with team and keep them informed on major issues and changes
  • Receive and responds to all calls, emails, and mail in a timely manner
  • Meet with clients as needed


Education and/or Experience:

  • 3+ years’ Commercial Insurance experience, required
  • P & C License, required


Technology Skills:

  • Strong PC skills including Microsoft Office, Outlook, Excel, and PowerPoint, required
  • Agency Management System (Applied Epic) experience, strongly preferred


Other Qualifications:

  • High attention to detail and organization skills
  • Excellent communication skills
  • Ability to multi-task in a fast-paced environment
  • Strong problem-solving skills
  • Ability to interact with diverse personalities
  • Strong verbal and written communication skills


Applicants should contact and/or submit resumes to:


Geneva Larez - glarez@acrisure.com - 616-541-1404

Additional Info

Job Type : Full-Time

Job Function : Customer Service

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