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Commercial Lines Account Manager

Commercial Lines Account Manager

Offenhauser & Co. Insurance - San Antonio has an exciting opportunity for an Commercial Lines Account Manager to join our dynamic and growing team. We are looking for a knowledgeable and enthusiastic insurance professional who can provide exceptional service to our commercial clients and insureds.

This position will handle all aspects of servicing a commercial P&C book of business, from small to multi-national accounts and includes everything from contractors to real estate developers, habitational clients, human services, retail and hospitality clients.

The ideal candidates will have knowledge of processing and renewal of policies, endorsements, and rating and quoting of new and renewal business. Must also possess excellent customer service skills to answer policy and coverage related questions and must be able to multi-task and pay strong attention to detail. These positions require documentation of conversations, emails and correspondence with customers and carriers in the Agency Management System, maintaining a paperless environment. AMS 360 experience is preferred, but not required. Must have a current Texas P&C license. Professional designations, such as CIC, are desired, but not required.

  • Exceptional interpersonal and customer service skills to foster client and carrier relationships
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Capable of writing simple correspondence using proper grammar and spelling
  • Intermediate mathematical skills as they apply to rating and servicing policies
  • Ability to handle problem situations in a professional manner
  • Ability to organize and prioritize workload
  • Ability to work independently with minimum supervision
  • At least 3 years independent agency experience preferred
  • Agency management system experience and AMS 360 experience preferred
  • Must have a current Texas  P&C license
  • Professional designations desired, but not required

Founded in 1882, Offenhauser is a fifth-generation family-owned independent agency in Texas. We place a high value on our loyal, long-term staff of knowledgeable insurance professionals and we strive to promote a team environment that encourages personal growth, creativity, and career satisfaction. Our positions offer a rich array of company benefits, including competitive pay, 401(k) retirement plan, continuing education, a generous PTO program and excellent work/life balance. We have arguably one of the coolest office environments in the industry and would love for you to come and join Team O&Co!

Contact: Ross Ormond - or 210.865.7816

Additional Info

Job Type : Full-Time

Education Level : Not Applicable

Experience Level : Entry Level, Mid to Senior Level

Job Function : Marketing, Customer Service

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